Commercial Operations Manager

Package Description

Reporting to: Commercial Manager

Contract Type: Permanent, Full Time.

Hours of work: 40 hours per week, however, due to the nature of the role you will need to be flexible in your hours of work to suit operational needs. This will include some evening and weekend work.

Salary: Up to £35,000 per annum depending on experience.

Benefits: Employer Pension Scheme, Sports Centre Membership

Job Introduction

We’re looking for an experienced Commercial Operations Manager to lead the planning, coordination, and delivery of a diverse portfolio of Enterprise events, with a strong focus on residential and day camps. You’ll ensure an exceptional experience for every participant by managing staffing, logistics, and compliance to keep operations smooth and safe. The role also supports wider commercial and school events, providing high-quality operational oversight. This is a key position in maintaining outstanding standards across all camps and events throughout the year.

Please submit your application online by 3rd January 2026

Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk

Main Responsibilities

Preparation & Planning

• Lead operational planning for all Repton Sports Camps, ensuring schedules, equipment, accommodation, welfare systems and facilities are fully prepared.
• Facilitate external hirers of Repton facilities to deliver residential and day camp activities.
• Work closely with coaching leads to match operational logistics with the technical requirements of each sport (e.g., swimming, cricket, football, tennis and hockey).

Operational Delivery & Daily Leadership

• Oversee the full day-to-day running of camps and commercial activities, ensuring punctual, smooth and safe delivery of all programmed activities.
• Act as the on-site operational lead, resolving issues quickly and maintaining consistent delivery standards.
• Maintain a supportive and visible presence across training venues, residential spaces and communal areas.

Staffing & Team Coordination

• Onboard, train and manage operational, pastoral and seasonal staff to uphold Repton’s expectations for professionalism, safety and participant experience.
• Lead staff briefings, daily coordination and deployment across activities, dining, residential and guest-service areas.

Safeguarding, Welfare & Compliance

• Uphold Repton School’s safeguarding policies and act as a welfare lead, ensuring all participants are safe, supported and appropriately supervised.
• Ensure full compliance with health & safety procedures, emergency protocols, risk assessments and regulatory standards.

Participant, Parent & Visitor Experience

• Create a welcoming, inclusive and aspirational environment where participants feel confident, supported and engaged.
• Manage communication with parents before, during and after camps, providing updates, reassurance and professional handling of enquiries.
• Support the delivery of arrivals, departures, briefings, evening activities and showcase events.

Logistics & Operational Systems

• Oversee logistics across transportation, equipment management, facility utilisation, signage and inventory.
• Coordinate with catering, cleaning, medical, estates and security teams to ensure a high-quality environment throughout camp.

Quality Assurance & Continuous Improvement

• Monitor programme quality during delivery, ensuring facilities, coaching areas and participant touchpoints meet Repton’s high standards.
• Gather feedback and contribute to the ongoing improvement of Repton Sports Camps and wider commercial offerings.

About Repton School

Repton is the ancient capital of Mercia, and the School, founded in 1557 from a bequest from Sir John Port of Etwall, was established on the site of a 7th century Anglo-Saxon Benedictine abbey and latterly a 12th century Augustinian priory and the School today incorporates many of the original buildings from the estate.

The School has over one thousand pupils across the Prep and Senior School, making it large enough to achieve excellence in and out of the classroom, yet small enough for individuals to grow and succeed. Repton and Repton Prep have always enjoyed a very close relationship and in 2020, the schools became a through-school.

At Repton Senior, each pupil, whether day or boarding, is a member of a House. Academic standards are high and creative activities, including music, art, drama and design, flourish. The School has a national profile in sport, in particular in football, hockey, cricket and swimming. Our pupils thrive both in and out of the classroom and they develop the skills, qualities and values that will lead to a successful life. 

Repton was one of the first British schools to set up overseas schools with the establishment of Repton School Dubai in 2007, and the development of a community of international schools is key to Repton’s future vision. Currently, Repton has schools in Dubai (2), Abu Dhabi (2), China, and Egypt, with plans to open a further four more over the next few years. Repton also includes five schools in the UK (Repton, Repton Prep, St Wystan’s, Vinehall and Marlborough House) with the ambition to grow its UK family of schools.