Credit Controller

Package Description

Location - Repton 

Contract - Permanent, all year round

Hours -  40 hours per week Monday - Friday (Part time considered)

Benefits -  Occupational Pension Scheme, Complimentary Sports Centre membership (including family)

Job Introduction

Repton School  are seeking a proactive and highly organised Credit Controller to manage the debtors’ ledgers across Repton UK Schools. This key role ensures effective credit control processes are followed, outstanding fees are professionally managed, and high levels of customer service are provided to parents and colleagues. Working closely with the wider finance team, the Credit Controller will play an important part in maintaining strong cash flow, resolving billing queries, and continuously improving credit control practices across the organisation.

Please refer to the job description for a full list of duties and responsibilities. 

The closing date for application is 28th April 2026.

If you require further information please contact the HR Team by email to HR@repton.org.uk.

Main Responsibilities

Credit control

• Managing the Aged Debtors across the UK Repton Schools such that late payers are known and contacted and payment plans are monitored and chased effectively

• New payment plans are documented appropriately and monitored

• Ensure a good working knowledge of each parent contract and associated payments terms, ensuring adherence to the same.

• Providing information to outsourced credit control as required

• Escalating debt, in particular fees in lieu of notice, to small claims court

Service Provision

• Responding to queries and questions relating to billing and payments

• Liaising with staff to resolve all billing queries promptly and professionally, making any adjustments as necessary

Continuous Improvement

• Continuously review and improve all processes and working practices to ensure efficiency and effectiveness

• Amend any relevant financial processes in line with any changes to legislation, reporting requirements etc.

Finance Team Contribution

• Provide support as requested to other areas or team members within Finance

• Any other duties as reasonably requested by your line manager

The Ideal Candidate

Experience 

Essential:

• Excellent customer background, including the ability to relate to fee payers (or equivalent) of different backgrounds, with some experiencing difficult situations and an inability or reluctance to pay.

• Prior experience in a finance or other similar role – including working knowledge of credit control or similar processes

• Educated to A-Level or equivalent standard, with strong grades in English and Maths.

Desirable

• Knowledge of the iFinance accounting system

• A degree qualification and/or relevant professional qualifications.

Skills

• Highly IT literate – confident user of Outlook, intermediate Excel (e.g. pivot tables and formulae)

• Highly organised and methodical, with a proven track record of delivering high quality work to expectations, and on time

• The ability to take responsibility and use own initiative to resolve problems and issues or escalate as appropriate and provide support to their resolution

• The ability to communicate clearly with colleagues and non-Finance staff at all levels

• High attention to detail and levels of accuracy

• Be a motivated individual and able to work alone or as part of a team

• Ability to meet tight deadlines, prioritise tasks and adapt to changes in deadlines and requirements

• The ability to positively embrace changes and new challenges

About Repton School

Repton is the ancient capital of Mercia, and the School, founded in 1557 from a bequest from Sir John Port of Etwall, was established on the site of a 7th century Anglo-Saxon Benedictine abbey and latterly a 12th century Augustinian priory and the School today incorporates many of the original buildings from the estate.

The School has over one thousand pupils across the Prep and Senior School, making it large enough to achieve excellence in and out of the classroom, yet small enough for individuals to grow and succeed. Repton and Repton Prep have always enjoyed a very close relationship and in 2020, the schools became a through-school.

At Repton Senior, each pupil, whether day or boarding, is a member of a House. Academic standards are high and creative activities, including music, art, drama and design, flourish. The School has a national profile in sport, in particular in football, hockey, cricket and swimming. Our pupils thrive both in and out of the classroom and they develop the skills, qualities and values that will lead to a successful life. 

Repton was one of the first British schools to set up overseas schools with the establishment of Repton School Dubai in 2007, and the development of a community of international schools is key to Repton’s future vision. Currently, Repton has schools in Dubai (2), Abu Dhabi (2), China, and Egypt, with plans to open a further four more over the next few years. Repton also includes five schools in the UK (Repton, Repton Prep, St Wystan’s, Vinehall and Marlborough House) with the ambition to grow its UK family of schools.